- Select all the items you wish to purchase. As each item is selected, your order is totalled at the top left hand corner of your screen, above the list of categories.
- Once you have completed your selections, click on "Check Out".
- On the "Check out" page, make sure you have selected all the items you require and the quantities are correct. You can change the quantities by clicking "View Cart" in the left hand box and entering a new quantity in the box and click "Change Order". If you have forgotten an item, simply click "Continue Shopping" to return to the main page.
- If everything is correct, click "Check Out" and fill in all the required fields marked with a red asterisk * including your name, billing and/or shipping address (if they are different), telephone number and email address (you will receive a confirmation email once your order is placed, as well as an email with the tracking number.
- Our system will hold your personal information on file so the next time you need to purchase items, you will not need to enter all of your information, just your credit card number
- In the top right hand corner of your screen, click on "Log In" and then enter your customer number and click enter.
- On the next screen, enter your "User Name" and "Password" which you entered the first time you purchased from Pool-Depot.com
- Once logged in, you can check the status of your order(s), your account history, place a new order, and add items to your "Favorites" list.
Our representatives are available to answer any and all emailed questions regarding product availability or to inquire about an open order. Please feel free to contact us at info@pool-depot.com. Please allow up to 24 hours during the regular business week and up to 48 hours over the weekend and holidays for your emailed response.
Please provide as much information as possible, such as order number, part number and description, along with your name, address, email address and phone number.
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If you have any questions regarding our site, please email us at webmaster@pool-depot.com.
You can also reach us by phone at 866.DEPOT86 or 631.582.4401.
Word of mouth is a great way to let your friends and family know about something great! Our customers would like to give you their opinions and Testimonials of Pool-Depot.com. While you're at it, why not add a pin to our Guestmap after signing our guestbook (below)?
Thanks again for visiting! We welcome all comments and suggestions, so please, let us know how we're doing! Send your comments to info@pool-depot.com.
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